Frequently Asked Questions

Virgin Brazilian Hair hasn't been treated, doesn't have any chemicals or dyes and it's the most sought after texture on the market right now. This hair is used extensively for its silky, softness, durability and density (thickness). All cuticles of hair are intact and aligned, and it’s very easy to find a natural taper at the end of our virgin hair. Our hair can be used for 18 months-2 years or even longer if maintained properly.

The number of bundles or hair packs needed for a full head install depends on the lengths of the bundles you choose. Keep in mind that each bundle weighs the same, but longer hair means shorter weft width. Here’s our guide:

For Hair Lengths of 16” to 18”:

- We recommend a minimum of 2 -3 bundles or packs, which generally will cover your full head install.  

- If you desire a very full look, we suggest using 3 bundles.  

- We recommend one lace closure if you want to cover your own hair, or if you are bald, balding, or experiencing thinning hair in the front or top of your head.

For Hair Lengths of 20” and Above:  

- We recommend a minimum of 3 bundles, which typically will cover your full head install.  

- If you are aiming for a very volumous full look, we suggest using 4 to 5 bundles.  

- Again, we recommend one lace closure if you wish to cover your own hair or if you have balding areas.

This guide should help you make an informed decision regarding the number of bundles you'll need for your install. 

Please Note that the above are recommendations. Feel free to purchase amounts according your personal preference or professional stylist instructions.

Wig units, bundles, lace frontals, and lace closures typically come in varied shades of natural brown color, comparable to 1B, unless otherwise specified as part of the 613 Blonde Collection.  We do not guarantee color matching.  Glam Vibe Beauty wig units, bundles, frontals, and closures can indeed be custom colored or bleached. We recommend hiring a professional hairstylist for any coloring or bleaching. Glam Vibe Beauty is not responsible for the results/condition of wigs, bundles, frontals, or closures that result from coloring, bleaching, or installing 

When measuring your hair extensions, start at the weft and measure down to the ends of the bundle. For certain textures, including Wavy, Body Wave, Curly, and Kinky, you should pull the hair to measure accurately. Begin by setting the measurement starting point at zero at the weft and pull the hair straight from the ends; the length measurement will be at the tips of the hair.

Keep in mind that each bundle may not measure accurately when wrapped with its band, as tension can affect the fall of each strand.

Click HERE for our Wig Sizing Chart.

Virgin hair can shed minimally. No hair is absolutely perfect. You may see a few strands here and there while detangling or styling, but nothing troubling or excessive. The most effective way to avoid shedding is by sealing the wefts.

• After Co-washing and drying your hair, it is time to seal the wefts. Choose a weft sealant that bonds quickly, is flexible and does not leave any clumpy residue. 
• Make sure to apply the sealant to both sides of the weft. This guarantees a tightly sealed weft that will minimize shedding dramatically.
• Sealing wefts enable hair to last longer and provide the wearer with a more satisfactory install requiring less maintenance.

Co-washing simply means washing with conditioner. It  can extend the life of your extensions and keep them healthy. We recommend a co-wash twice a week with a moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions, it is important to co-wash the hair.  Shampooing the hair can strip the hair entirely too much of its moisture, which we recommend performing this task twice a month. Always use lukewarm water, as hot water will overexpose the cuticle of the hair. Use an ice cold rinse to close cuticles. 

Co-Washing usually gets the job done, but as time goes on, you may find it necessary to do a half conditioner/half shampoo  cleansing to remove any product buildup on your extensions.

Click HERE for the “Care Guide” and Recommended Products for your hair.

We proudly accept all major credit cards, including Visa, MasterCard, American Express, and Discover, making it convenient for you to complete your purchase. All transactions are processed securely through an encrypted payment page, ensuring that your financial information remains safe and private.

In addition to credit card payments, you have the option to pay using PayPal, GooglePay, ApplePay or Paze at checkout. If you're looking for flexible payment solutions, PayPal also offers a 6-month financing program for qualified users, allowing you to spread out the cost of your purchase over a longer period. This way, you can enjoy your items now while managing your budget more comfortably. 

Yes, Glam Vibe Beauty will ship to a P.O. Box. Please provide a valid address to ensure secure and successful delivery.

Orders are typically shipped by USPS or UPS within 24-72 hrs of payment and usually arrive 3-7 business days after shipment. Please remember that weekends and holidays are not considered business days. Holidays, Inclement weather, and Courier closings can affect deliveries. 

You will get a confirmation email once your order has been processed to the email address that you used at checkout. Once your order has shipped you will get another email notification that will include your tracking number and a link to follow the status and location of your package as it makes it's way to you.

If issues arise with your tracking number or delivery of your package, please contact USPS or UPS first, then contact us after the estimated time delivery.

Track   United States Postal Service   here   

Track UPS   here   

If you created an account you may SIGN IN for order and tracking info as well.

At Glam Vibe Beauty we genuinely care about your experience and understand how frustrating it can be to deal with damaged, lost, or stolen packages. Unfortunately, we cannot take responsibility for these situations once your order is in transit. 

We encourage you to contact the carrier to verify whether they still have the package. For USPS, dial 1-800-ASK-USPS® (1-800-275-8777). If your shipment is still untraceable, please get in touch with us for assistance for order-related information that will help you if you need to file a claim with the carrier.
 

Additionally, provide the correct shipping address, including the street number and name, apartment or suite number, city, state, and zip code.
 

We cannot assume responsibility for packages sent to incorrect addresses if the address information is entered incorrectly.

We strive to fulfill your orders accurately, we regret to inform you that we cannot offer refunds or credits for delivery-related concerns. If you need assistance or additional information to support your claim, please don’t hesitate to email us at glamvibebeauty@gmail.com with your claim number and any relevant details. We’re here to help you as best we can, and we appreciate your understanding during this challenging situation.   

Click HERE to file a claim with USPS (United States Postal Service)

Click HERE to file a claim with UPS

Please follow the claim guidelines instructed by the respective carrier, for your package. 

Click HERE for our Return & Exchange Policy

Contact our online customer care team by email at glamvibebeauty@gmail.com